Yesenia Martinez

Review of Pasadena Humane Society & SPCA

First time trying to find a good place to adopt a ...

First time trying to find a good place to adopt a puppy for my five year old son because he s been begging me for one. So I finally made the choice that it would be the perfect time to start looking for a pup, I had first got in contact with best friends animal shelter and they referred me to humane society because they had a few pups up for adoption so I went ahead and gave them a call and as soon as I started speaking to the receptionist she was extremely rude and didn t want to give me any specific details and said that the pups already had a list of ppl that wanted to adopt them so I couldn t get on the list. I wasn t upset about that I understand first come first served but just her tone in her voice and the way she rudely explained the whole process and situation was so disappointing. I was going to purchase a dog at first but then I was talked into adopting which sounded so nice. But now I m disappointed and idk if I will be adopting worst experience ever.
I hope that this facility can find better staff and a kinder receptionist.