Frank Hardy

Review of Mercure Hotel Amsterdam City

Asked for a request which i do know working in the...

Asked for a request which i do know working in the travel industry is not guaranteed, Low floor and early check in i was on the Top Floor and the guy that checked me in thought this was amusing and i could of checked in early if i paid more money and upgraded to suite, thats all he was interested in.
Rooms Terrible Tired Not very clean having to every day for more refreshments when they remembered shelves missing from furniture,Asked 3 days in a row for room to be cleaned and fresh towels still waiting.
Asked for early morning call as had early flight still waiting.
Emailed hotel about my dissatisfaction received a email to say i would get a response soon still waiting.