Janet Cummins

Review of Big Bus Tours - London

We chose to go on the Big Bus Tour of London as it...

We chose to go on the Big Bus Tour of London as it seemed to cover as many attractions as we wanted with the added bonus of the Thames River Cruise. When booking you have the option of receiving an E ticket which we picked and used it all day to get on the bus we showed the driver the e ticket on my phone and there was no issue until we went to the Thames river cruise we queued and when we got to the ticket office were told we needed it on paper I said we had been using the e ticket all day however she said we would have to walk to an Internet cafe and get it printed off. As we did not know where the closest Internet cafe was we had to leave it and were flying home the next day early so never got the cruise. Very disappointed as it was highlighted as an attraction on the website.