Appalling service from some of the staff at this B...

Appalling service from some of the staff at this Burgerfuel. Have been going here regularly over the last couple years and the last few times we've been the staff have been alright but always screw up at least one item on the order, and food takes ages. Last night's was by far the worst.

Screwed up one of the orders, when I told them and returned the extra item they gave by mistake they tried to fix it but screwed that up and brought the whole order again (so 2x same order but both with something wrong), when we told them that we already got our food the guy (maori fella) bringing the food got all s**ty, sarcastic and aggressive, and behaved like he wanted to fight. Shocking customer service. Then to top it off, one of the other chicken burgers were raw.

The rest of the staff were apologetic and tried to fix it so no issues with the rest of the staff but overall the standard at this Burgerfuel needs to be raised as it's by far not the first time we've been disappointed. However I will say that normally the food has been good (when it does arrive and if you get what you ordered).

Don't think we'll be returning here for a while.