Mehrnaz Rahimi Review of Sheraton Gateway Hotel Toronto
Don t even bother with booking this hotel for doub...
Don t even bother with booking this hotel for double the price of the ones which are just close by.
Once checked in, I noticed the linens are not clean. Found a few pieces of hair on the duvet. I called the service desk ( after calling about 5 times someone picked up the phone) and asked them to send someone to change the bedding. No one showed up. I called again asking how long they think it would take as I wanted to shower,etc. She said she doesn t know and she d inquire( which she did and they said 10 minutes). This is a 4-star hotel and pieces of hair should not be on the linens to begin with. Secondly, one shouldn t call 5 times (with no call back)to ask for a service.
I have stayed in other Sheratons and none were like this ! Will never book this one again
Comments: