M Terzino

Review of The Human Solution

We ordered a Knoll Platner coffee table, which was...

We ordered a Knoll Platner coffee table, which was to be shipped directly from Knoll. The base arrived without the glass top. The Human Solution got on it immediately. Customer Service from "Claire" was friendly, diligent and helpful. It turned out the problem was with the delivery service, not Human Solution or Knoll. Yet Human Solution followed through. We got the glass top exactly on the day it was promised, and Claire even followed up a week later to be sure everything was satisfactory. Very impressive. I would order from them again.