Brooke Angus

Review of Utah Valley Regional Medical C...

DO NOT GO HERE! I am so disappointed in our visit ...

DO NOT GO HERE! I am so disappointed in our visit to Utah Valley Regional Medical Center. My husband went here for surgery on his shoulder. First, they put a polar ice machine on him, without asking our permission, and MADE us pay for it even after we told them we already had one. Now come to find out the anesthesiologist that they had come do the numbing was conveniently not in our health insurances network. How does that happen??? They definitely know who our insurance was when we came in, we had to wait in the lobby for 10 min to talk to them and show our insurance card before hand. I am definitely going to fight it because now they want us to pay $1000 for just the anesthesiologist. So unprofessional, just one thing after another and of course no one cares when you voice your concerns.