@google: you need to let me give a rating less tha...

@google: you need to let me give a rating less than 1. Please

Firstly, I couldn't get an appointment because the voice operated nonsense asked me for my imei number (the apple genius didn't know how to get the number when I gave home my phone) after 15 useless question ( none about my email or any other identification)

Secondly, the staff is inattentive, and aren't even interested in feedback.

And the thing that annoys me the most is that, when I asked for a appointment the genius gave me a walking queue number. And when I insisted on an appointment, neither the message nor the mail had the appointment time in them.

THIS IS IT.

THE ONLY THING THAT PREVENTED ME FROM MOVING TO GOOGLE IS THE CUSTOMER SERVICE. WHICH APPLE NO LONGER CARES ABOUT.

I am returning my iPhone 7+, my MacBook Pro, MacBook Air and my iPad AND MOVING TO THE GOOGLE INFRASTRUCTURE.