Sound quality is terrible, and the layout is odd. ...

Sound quality is terrible, and the layout is odd. Other than that, it's a well-run venue - security is not too obnoxious, the place is spacious and they put on good shows.

I think if they got some sound engineers in to figure out how to rework the acoustics (and they filled in the floor flat so they could get rid of the weird steps and railing in the middle) it could be a four or five star place.