Marianne

Review of Umi Sushi & Udon

Placed a catering order online which was unfulfill...

Placed a catering order online which was unfulfilled due to them cancelling it as it didn't meet their $500.00 order minimum. This disclaimer was not anywhere to be seen on their website. They took the money and management responded via a separate email "offering" a refund which was never issued for several weeks until I noticed the money was never returned. They ignored all communication attempts from myself. I had to go through PayPal Dispute Resolution to acquire the refund. Terrible service and absolutely unprofessional on their end.