Lori Valko

Review of Almaden Toyota

RICK just saved the day. I was working with my ...

RICK just saved the day. I was working with my brother's 06 Tundra....his car wouldn't start and he was coming back to town from a trip and headed to southern california immediately. Before he left town he couldn't get it to start either. Over the phone Rick walked me through a diagnostic based on the year of the truck and by listening to the beeps....he discovered that the alarm was activated and needed deactivation before car would start. When I followed his tutorial it turned right over. All of this took less than 5 minutes. GREAT CUSTOMER SERVICE and he did it patiently and graciously. I saved a AAA call, a trip to dealer, a bill and lots of time.

Thank you Rick....best part of my day!!