Akos F

Review of Ebuyer

My experience with Ebuyer is mixed, Order process...

My experience with Ebuyer is mixed, Order processing and delivery speed: 1 star , handling complaints and answering emails: 2 star, answering calls and their representative knowledge: 5 star, Their product is 5 star Price: 5 star.
My solely advice to you for a company: Please hire more staff for email handling, use dpd instead of yodell!, Even if you ahve to slightly increse postage fees is worth it trust me. And even if your payroll will go a bit higher because you hire more staff to handle complaints it will pay off.
Also a suggestion, Would reduce ex display prices and would increase its guarantee time too. Hope your boss wil consider reading my review and will think ahead. Keep it up