Steven Vandercook

Review of Rosenthal Landmark Honda

Came to the dealership with a friend looking to le...

Came to the dealership with a friend looking to lease a civic. The salesperson was trying to move us very fast, asking to apply for credit before we had even gotten a chance to see a car. He took us out to try and find one of the cars, rather than just grab the keys to one we might like. Once we settled on which one to test drive, the salesperson sat in the back seat on his phone and just told us to keep taking a right while he played on his phone. Our test drive was literally the little block that surrounds the dealership. No real road, no highway, nothing. Then when we got back inside he went right back to pushing the credit pull. He didn't want to try to find us the perfect car, or talk to us more about options. All he wanted was a credit app. On top of that he wouldn't talk numbers without pulling credit, and that is bs. Dealers know numbers and can estimate them, but he didn't want to. He wanted that credit app. We left and went right to Page Chevy and they were night and day better. Will not ever return to Landmark Honda.