J

Johnny Srikrishna

3 years ago

The hotel is pretty and everything has been refurb...

The hotel is pretty and everything has been refurbished this year.

Cheeky room classification: On booking a superior room with a pool view l, I was given one with a view of a very large bush. Although agreeing to move straight away it took an hour for my luggage to be collected and transferred.

Mold!! : Having spent the night in the new room it became apparent that they have a mold problem. Swiftly being moved to room three This time, it appears it's a design flaw of how they have refurbished their bathrooms. I have been moved three times in three days, it was supposed to be a dream holiday and I still have moldy smelly room.

I booked having read the reviews and have been luck to have been moved although the problem persists. If you are coming in busy bewarned they may not have the space to shift you to a spare room!!

The staff are good and effective but not sure what they can do about this. Not had a follow up chat with the manager after the first incident, should really have followed up

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