I brought in my 2003 VW GTI after someone decided ...

I brought in my 2003 VW GTI after someone decided to go berzerk and scratch every single panel on my car. The previous reviews and the Volkswagen Certification definitely helped me choose to go here instead of other local body shops.

As soon as I arrived, I was taken care of like I have known everyone there for years. Very friendly bunch but not too much to make me feel uncomfortable. They took my car, contacted the rental car company for me and had me out of there in less than 20 minutes. There was a little bit of a delay with the insurance but they kept in touch with my appraiser and took off some of the stress caused by insurance.

The updates online were everyday that they were open and it showed me the stage my car was in. It was exciting to track my car and show others as well. Everyone was surprised when I said I can check my progress. No other bodyshop that i know of provides this type of service to their customers. Jim and Rhonda were very helpful and were with me every step of the way and answered all of my questions! Tabitha at the front desk also helped out everytime I called. Everyone there was a great help.

I can honestly say that the techs that work on the vehicles here actually care about the quality of work that they do. My car was basically keyed everywhere besides the front bumper. Insurance didnt cover the front bumper paint but one of the techs painted my front bumper for free because he couldn't stand to see a freshly painted car with a faded front bumper. He actually cared that much! Amazing!

I left with a car looking probably better than the day it was driven off the lot 2003. I am forever grateful for this body shops' hard work and will definitely return for any body shop need I have.

Thank you!