Summary: expensive resort, expensive food and rest...

Summary: expensive resort, expensive food and restaurants, quality of living is average to poor, amenities are poor, staff of the resort vary greatly, some are great while others treat you like you are in a cheap resort. Long stays are not recommended. Come purely for the beauty of the landscape around resort and not for the resort itself, definitely not worth the money.

Came to the resort with family. Arrived to find that the beds were incorrectly assigned to our villa, instead of two queen beds we had a queen and a bunk bed. It was sorted out quite quickly and we were moved to another villa. The new villa was much newer but it was not properly cleaned, had a smell, vacuuming was not done properly and looked like the amenities were from 15 years ago. The bed sheets were stained and not washed properly, all the cups and cutlery were so used that they had stains that couldn t wash out. In one of the bedrooms there were dozens of ants walking on the walls, had to call reception twice before it was sorted. People in the other bedroom slept and woke up covered in bites, we asked the resort to come out and check for bed bugs. We came back to the villa later and nothing seemed changed. We asked whether anything was done and apparently they came out and sprayed the whole house with insecticide but didn t leave any note or notification.

The resort had 3 restaurants, two had very similar menus and were priced the same way. The food was average to below average quality. The Seabelle was their signature restaurant which had a minimum cost of $100 per head, going up to $140 with wine, definitely not something you can pay for every night. You have to expect to pay a minimum 30 dollars per person regardless of where you eat. The staff serving you varies greatly, some were fine while others were untrained or rude. In the mornings you have to wait upwards of 20 minutes to get your coffee. You order lunch to find that staff do not take orders at the table which is 10 metres away even though you are paying restaurant prices.

The rest of the resort is outdated, it feels like stepping into a time capsule. It has old lacquered wood everywhere, spiderwebs and very little entertainment. To some this may have an old timey charm, but personally I find myself thinking about how great the resort would have looked thirty years ago when it opened versus how sad and depressing it looks now. The swimming pools and tennis courts are pretty much all the resort has to offer. There is volleyball but the courts are unkempt and full of branches, if you would like to do other activities such play billiard or go to the arcade you have to pay per play, which is absurd as you are already paying to be there.

Ultimately you come to this resort because you have to stay somewhere to see the rest of the island which is spectacularly beautiful. It is extremely unfortunate that the resort is not.