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Grace Logie

3 years ago

Never using purolater again. Was put on hold for a...

Never using purolater again. Was put on hold for an hour. Hung up on multiple times when I asked why my package says it s in the states yet the sender is in Canada. Tracking details are never updated. Absolutely useless Live chat . On the day the package was supposed to be delivered, the tracking details read that it was only then that it was picked up by purolater with no further updates on its location since. Thoroughly disappointing in this terrible business.

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