Great room with amenities, Good experience with ho...

Great room with amenities, Good experience with hotel staff, welcoming but more than a few lacked knowledge of Accor Plus member privileges as we had to explain and they had to refer to seniors before firming their response, specially with Restaurant discounts, spa facility access.

Great location in Sentosa with complimentary shuttle service. Big leisure pool but limited space for kids and amateur swimmers, 80% of the area being 2.4m deep. We found pool bar staff not making any customers away of drink specials i.e. Sunday discounts etc advertised on hotel website & possibly charging full price. We had to ask for the discounts to be applied to our order that was not auto applied.

We dined in at Kwee Zeen restaurant more than a few times, the menu offering was extensive but underwhelming delivery lacking flavor, basically pretty average with most things we tried. We did end up dining elsewhere which was disappointing considering our trip was aimed at spending most time at the resort.

Great Spa facility, one of the best experienced.