Nice resort, beautiful properties with 3 large poo...

Nice resort, beautiful properties with 3 large pools, tennis courts, beautiful gym. Room were nice too. They offer yogas and other classes. We didn t have time to climb the mountain not enjoy the spa. The staff was very nice and professional but there were some inconsistencies to make it a luxurious 5-star hotel in my opinion. Very slow service at the restaurant/bar outside both nights; we had to stood up to ask someone to come see us after waiting for a good 15-20 minutes. When I got in my room, there were candies on the floor and a pair of boxers on the balcony. They gave me a plate of fruits to apologize. I got the good night service on the first nice but not on the second night, not sure why. They are details but it does make a difference when going to a luxury hotel, you expect a top notch experience.