Judy M

Review of Albany Medical Center

Bedside manors of nurses are terrible, they have n...

Bedside manors of nurses are terrible, they have no compassion for patients. The hospital is very dirty and just seems unsanitary. The ER is the worst ever. Whatever happened to communicating to waiting patients. Staff could do a better job of communicating when the wait is going to be over 4 hours. It is ok to maybe suggest another hospital for patients to go to. I came with my daughter who has had all her children there, but only because she was high risk. We waited 4 hours and there were people there for 4 hours prior.??? something is wrong with that. Maybe the triage nurses need to be educated more on what is priority. And taught that it is ok to have compassion for people. Somehow that seems to be on the bottom of their list. AMC you need to practice compassion skills, and communication.