David Cooper

Review of DoubleTree by Hilton London-We...

The hotel is in desperate need of renovation. The ...

The hotel is in desperate need of renovation. The shower screen fell of and there was no water pressure. The showers need a good scrub and there is mould in the bathroom. There is no fridge and the rooms are poorly maintained for the price. The staff were mediocre and not focused on customer experience. There are much better hotels to spend your money at. I had three hotel keys as they kept failing and it took two days to get my safe fixed.