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While checking into the hotel, my car was struck b...

While checking into the hotel, my car was struck by a guest. The valet advised the guest to flee the scene of the accident, then conspired with the hotel management to hide the identity of the driver. Hotel management refused to provide the guest's name and repeatdly lied regarding his whereabouts. Hotel security stated that Hyatt staff's action were in accordance with hotel policy. I had no choice but to call the police in order to compel the hotel staff to provide the name and contact information of the driver. The responding officer acknowledge the illegal action of the hotel staff.

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