D

Do

4 years ago

Horror camping.

Horror camping.
how to explain a 4 star campsite having made fatal errors, we booked from 3 to 17 08 2019, on our arrival we saw our mobile home. which is in a dilapidated state and very dirty inside and outside. therefore we refused to more we have to book a mobile home 3 bedroom this was a 2 bedroom so not the same price. fortunately the staff found the replacement solution to suit my reservation. who in this one had things to review very long flow of the shower.
No bag with the mattress sheets and pillow heads. To arrive. why not put them on the beds than to give them to arrive with a drink, no mini cleaning kit such as a sponge and cleaning product samples as welcome gifts. as some camping would be a plus and useful here.
at the end of the stay the exit control is fat on the material which and in full this and normal, may on the cleaning the control is done once the customer has left or and the cleaning staff.
no assessment sheet given at the end of the stay like any good signs not given no wonder given the negative eval
We go to reception for the deposit and there we discover that they forgot to take it on our arrival,
concern the camping of great efforts on the cleanliness of the places outside,
The swimming pool staff are too young and do not respect themselves, they let teenagers and adults everywhere go crazy without saying anything because that is dangerous given the size and depth of the pool.
Where are the vigil at night?
bring a request to a security guard, he replied with a can of beers in his hand imagine the image of security.
the halls not lit in the evening.
for a 4 star campsite, how do you explain having made three mistakes for the same service? Enough is enough. I wonder if the stars are on a non-contractual basis as in the photos offered by the reservation sign.
Just a two star would be enough for vacaf.
For the staff who read these lines do not bother to say sorry that your stay was not up to standard ect ect.
One thing and on never again tohapi and the halmadie.
A accustomed to rentals never seen this over 15 years

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