R

R Auringer
Review of Motion Kia

4 years ago

The sales rep Nick was rude to my wife during a te...

The sales rep Nick was rude to my wife during a test drive appointment. Instead of answering questions we had about the vehicles we went to look at, he was more interested in my wife's ability to handle a full size SUV such as the Telluride (she had not yet done the test drive). I directed him to look out of his window at the full size pickup truck parked out front and told him that my wife both drove and parked the truck in their congested lot (I was floored at this point). He appeared as though he was too busy to be bothered with us. Perhaps he believed he was dealing with people who wouldn't qualify for a loan because of the relaxed attire we were in (I have 3 excellent standing loans on new vehicles). After our experience, we turned away from KIA entirely and went to BMW. There's no comparison to the treatment we got at BMW or her new ride.

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