We had an experiance which was upand down with cus...

We had an experiance which was upand down with customer service.we started with a few beers.great.nothing wrong here.no ashtrays in smoking area and was questioned where ash was going.ordered a steak.medium rare. Steak was over done and parts was medium to well. When questioning staff they said its not bleeding can we cook it further. Ah no thanks u have already over cooked it.plead my case for 5min then decided just to eat it.