Mike Hurt

Review of Stew Hansen Dodge Ram Chrysler...

My review is specifically for their oil change and...

My review is specifically for their oil change and car repair services. I have not purchased a vehicle here. I have been using them for the past 3-4 years for oil changes, but I won't any longer. The wait times are just too long, and their staff have consistently been apathetic and unaccommodating the last few visits. We purchased an oil change package for 3 uses, which apparently they try to hide a 1-year expiration date that is not disclosed anywhere on their ads nor was it told to us.

I will probably still use them for some car service repairs, because they are one of the few locations that will allow the owner to provide parts and just install them. Labor rates are reasonable, but also suffers from the long wait times.