Daniel Shearer

Review of Harbor Group Management Co.

Currently living at Ridgeview at Wakefield Valley ...

Currently living at Ridgeview at Wakefield Valley in Westminster MD. The property is very well taken care of, residents are great, and the apartment itself is lovely. We have issues resolved quickly and the front office staff is wonderful! The only reason two stars are missing is the following:
1.) The appliances in the apartment are critically outdated and inaccurate at times. Dish washer leaks a bit and doesn't clean well. Stove elements and actual main stove don't heat correctly. My mom owned the same microwave we have now back in the 80s. All of these can cause hazards to our residence and others around us.
2.) The renewal form is inefficient. It's actually not even a renewal form it's just another application for some reason. I don't understand why I have to relist all of the information that is currently all on record. There should just be an option to check for "renewing lease" and then a separate section where you just update needed information. It would save everyone involved in this process a lot of time and allow better flow of information processing for current and renewing residents. Even further it would more than likely help with main office and corporate record keeping.

All in all, we are staying another year and I would recommend this area to friends and family. If you have kids or getting an apartment for the first time I honestly think you'll really enjoy it here! It's so quite and so nice here. I would just like to see better efficiency in certain areas of this company.