Chris Schumann Review of Hilton Hurghada Resort
Hotel: 3/5
Hotel: 3/5
The hotel is located directly on the beach and is divided into two areas. The first area is located directly at the main house and is mostly renovated. This area is located on the seafront and is equipped with two large pools, both of which have a children's area and one with a bar in the water. The second area is across the street and therefore has no direct access to the sea. This area is equipped with unrenovated rooms and a pool.
Room: 4/5
We have basically no extremely high standards for the room in the hotel, but were extremely dissatisfied with the originally booked rooms (lowest price category). The room was on the unrenovated side of the hotel and was very worn and aged. The room was not dirty, but we felt very uncomfortable. On complaint at the front desk, we could the renovated rooms (suite and normal double room) on the side of the main building, which were completely renovated and much better equipped. Thankfully, we were able to move one of the renovated double rooms the next day. The Reininungsservice was always great! Therefore, I can only advise to pay attention when booking one of the renovated rooms (a bit more expensive). Since the renovated room was exactly what we wanted, we would have liked to give full 5 stars, but have to deduct a star for the extreme differences between the two room types.
Service: 3/5
The service, to which we both the front desk, as well as waiters etc. count was unfortunately dependent on the day. Basically, you can expect that you will only be served with a tip, or, for example, when wearing the suitcase a corresponding tip is expected. Since we knew this before, we refused any help.
The waiters clear empty drinks only, it is rarely asked, if you want something new. That's why the queue at the bar is always relatively large. The free Wi-Fi in the lobby is very good during the day, only in the rush hours for breakfast and dinner it is slowly not usable.
Food / drinks: 2/5
The dinner offers little variety and unfortunately it is not always something for everyone. However, sweets and desserts are always delicious and available in large quantities. The breakfast is with fruit / vegetables, cornflakes on eggs with sausage and bacon up to pancakes very good, only the offer of sausage & cheese was very small and had not promised us personally. The drinks, especially the cocktails, are okay, but here should one or the other with a sensitive stomach if necessary make sure not to give ice cubes. Extremely disturbed us that at every bar drinks (sparkling water, coke etc.) only from 10 o'clock in the morning spent. Only still water and a rather inedible artificially tasting orange juice are available around the clock.
Sea / beach: 3/5
The beach is equipped with enough beach chairs and umbrellas. A big drawback, however, was that the headland, which you can see in some pictures, from this hotel not allowed to swim / committed. This can only be visited by the neighboring hotel. In addition, the swimming area is staked and must not be left at any time.
You also have to be prepared for the fact that the first 1-2 days, some daily, a lot of traders is addressed. We found it nice to start excursions on the water directly from our own jetty.
Unfortunately, we will not visit the hotel again.
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