Chrissy Marie

Review of Yellow Cab Houston

Decent customer service polite at least.

Decent customer service polite at least.

I called the night before we needed to be picked up. Was told no problem, order in and the driver would call 5-10 min before pickup. Pick up time the next am rolled around, no call, no cab. Called the 713 number just to be told order was not accepted by any drivers, and there are no drivers in our area.....

Needless to say, don't just trust there assigned and expect someone to be there when you are told they will be. Customer service insisted there wasn't anything that could be done by them, they sent urgent messages to "dispatch"
did not receive a cab. Canceled order will not be using again.