6 years customer, after 5 years you get messages f...

6 years customer, after 5 years you get messages from other suppliers who tell you that your rates at Essent are too high. After e-mail to be able to compare the rates, a phone call will soon arrive, you still have an old contract. Subsequently, the rates are much lower and we can now transfer them with a saving of 25 euros per month, great fun. Now later on, nice new mail from Essent with current rates and the new from November, without boe or ba up to 30 percent more, hello. Customer service via email contacted for info but just do not let yourself be heard, degoutante treatment and totally customer-unfriendly.