Robert Sheppard

Review of Town Motors Audi

i was at the showroom 2 weeks prior to look at sev...

i was at the showroom 2 weeks prior to look at several vehicles as i was interested in buying a new car.
the showroom was pretty empty for a saturday and there my son and i stood waiting for a sales rep to see us.
instead there was alot of talking going and laughing while your reps were in a few groups talking and laughing. I waiting over 15 minutes entertaining my 10 year old in and out of cars pretending he was buying one of them. we decided to leave and nobody even asked us if they can help us or anything. was not used to this from prior purchases of vehicles from bmw, mercedes or even Jeep or Ford for that matter
last friday on a rainy day my wife convinced me to return -
met with my sales rep right away - the one to his left didnt want to see us as he was " waiting for a customer to come in " he was nice and attentive. though the one critisim was that due to the promotions I felt i was being pushed to lease the car vs buying even though i asked for price to purchase. After emphasizing the fact that we are not looking for a lease but a purchase all the rest went well. We found the color, model and everything we were looking, he was GREAT - and so pleasant to be around, listened to all concerns and showed great cooperation. Then the details he went through when i returned the same day to pick up the car was incredible. the amount of time he spent showing and explaining showed he really cared and was excited to have sold the car to us.
sorry for the other reps that could of had my business in the past as perhaps they didnt feel i was a real customer. purchased the car same day i walked in and drove out
thank you