I arrived at the resort they did an half job check...

I arrived at the resort they did an half job checking us in didn t give us our vouchers for our activities when we arrived to our room the private pool didn t look appealing my friend hurt his back couldn t get out of bed I had to buy food to take to room even tho our meals was included I visited the resort on august 23 it s September 11 and I m still waiting for my refund that they promised I would get in 10 days staff was very nasty I would never stay there again and the food from room service was horrible and expensive spider webs on the lights outside like no one cleans them off the private room pool was in need of repair for the money I paid I wouldn t have paid if I knew the rooms was in this condition also now I m waiting to receive a check in the mail rather then them put my money back into my account