Garrett Graber

Review of Fletcher Jones Mercedes Benz C...

I bought an R350 7 years ago when my second child ...

I bought an R350 7 years ago when my second child was born. It's expensive but it's advertised as safe and I assumed any issues I had would be taken care of.

I bought a lemon. The car broke down 3 different times on family road trips alone. This past weekend the car started on fire 200 miles from home. My assumption that Mercedes had great customer service couldn't have been more wrong. After having 5 major issues with my car it seemed like a dumb idea to pay to get it fixed again. I figured Mercedes would have given me a huge break to trade in my car. After speaking with several people Mary offered me 1000 dollars towards a new car. It's going to cost several thousand to just get my car back home.

Don't buy a Mercedes. I wish I had looked at how poor their customer satisfaction was before I bought. They don't stand behind their product. I hope this helps to prevent others from being scammed.