Two gigs in the last twelve months. Both times the...

Two gigs in the last twelve months. Both times the PA has been abysmal. Ludicrously loud on the floor level and distorted beyond belief at the top. I could see everything but would have been happier if I could here what Sheryl Crow was singing.
Snuck in to 1st level after giving up on top floor. 1st level was a more balanced sound but incredibly loud. Invest in a proper full auditorium pa and this could be a great venue