Have to say I was shocked with my last booking wit...

Have to say I was shocked with my last booking with Hoppa! I'd been using them for years but on our last holiday the coach from our hotel never arrived! We were standing there waiting for an hour (we were also 20 mins early so waited 40 mins after the scheduled pick up time). We registered a complaint & a company called Feefo sent us a Google maps screen shot saying the bus stopped there but apparently we were not there which is a joke! So we never got the refund back for the journey we paid for & no response to emails either... Such a shame as they were always great before & like u say, I used many times but never again.

On a plus I am a Liverpool fan & I would have missed the last half hour of the match against Palace & we could see the match across the street on a huge screen... Because the coach never arrived I got to see the whole match!

So then we had to get an emergency taxi & pay 25 or we would have missed our flight.

Cheers Hoppa! Took my money, lied saying you arrived & then I had the worry of missing the flight & extra money wasted on a cab!