Trina Sanders

Review of The Melrose Hotel

Stayed at this gem this past weekend for leisure a...

Stayed at this gem this past weekend for leisure as I wanted to experience the city and I was certainly impressed. The inside of the lobby is so breathtaking and beautiful. We had the luxury of renting a Executive King Suite and it was perfect for two. The mini bar was well stocked, the art, color scheme is nice and everything we called for was delivered quickly. The lobby area is the perfect backdrop for some cool pictures.

This would be a 5 star easily, except the front desk staff were not the friendliest, down to the point of one of the guest agents caught an attitude with a guest for asking about late check out and talked about the guest in front of me. Very unprofessional. Also, this same agent was very rude after messing up my folio and when asked to correct she brushed it off and told me check out already occurred. She was not friendly at check in or out. I just left because I didn't want this to overshadow my great stay.

I can't wait to get back to D.C. to stay here again, this will be my new go to. Must stay if you are in the area!