We rented a room for a private banquet party. The ...

We rented a room for a private banquet party. The room was freezing and the "captain" was unable to warm it for us. Food was served late and the rice burned to the pan. The chicken was overcooked and the steak pieces (banquet style) were raw inside. But the spring rolls were good. The location is beautiful and interesting although the captain in charge of our group would routinely disappear for up to 30 minutes at a time. We had to track him down twice. When the bill was given, I had a question but was told that I had to discuss it with whomever set up the banquet. It ran $130/hd for pretty lousy Chinese food and a lox and bagel plate that was very short on the lox. If I use them again, I would need assurances and guarantees of satisfaction.