Thomas Tu

Review of Hyatt Regency Greenville

It was just the 2nd day out of our 5 nights stay.w...

It was just the 2nd day out of our 5 nights stay.with this hotel. But the experience was not so good. While we checked in, we were told our reservation for 2 double bed room was sold out (excuse me, we booked 2 and half month ago), only one king bed room was available. They only could do was to put a roller bed beside the king size bed. The front desk did not care at all for our booking for 2-double bed. Just take it or not.

I did not know it became so packed after the roller bed was moved in. The worst was the bathroom. There has no counter top to put your accessories, but only one small piece glass shelf. So me and my kid put some on the "tiny cutie" glass shelf, and some on the top of the toilet.

Even worse, was there was no any space or hanger to put the hair dryer, so we left the hair dryer on the floor. Can you believe? It is the bathroom of so-called 4-star hotel.

We paid higher price to get 2-double bed than one king-bed room, then was told "sold-out" and it was not guaranteed. It was 8:00 pm evening. So would you take it or not?......

We still have 3 more nights to go till my kid finish the USA National Karate tournament. Hoping he would have good sleeping.

If I would post the pictures of the room and the bathroom, you would find how it looks like.