Very disappointed. It says it's a "Best Western Pl...

Very disappointed. It says it's a "Best Western Plus" but definitely not up to Plus standards. Looks like a regular Best Western with a coat of paint slapped on. No free breakfast. Very 70's and not in a good way. Dingy drop ceiling. All tv's have very poor reception. The bulbs were only half screwed in (I couldn't believe it either). Room and hallway smelled like bleach. Coffee pot didn't work correctly (spewed chunks of coffee into cup). And they didn't charge me correctly upon checkout.