Deanna Hughes

Review of AIC Insurance Agency

This is the worst insurance company I ever had! I ...

This is the worst insurance company I ever had! I paid 170 for the last 5 months! Never late! On the last month of my 6 months I go to make my last payment they tell me my policy was cancelled due to no payment made by June 26th. Well, guess what? It was paid! I had the confirmation number, proof it was taken out of my account, and how much was taken out! They still sat around and finally by the 3rd day I called someone finally resolved it seen my payment was made and re-instated my policy! I paying 170 a month for full coverage which is outrageous, but I still pay it and get this kind of customer service! To top it off I was nice about it the first time I spoke with someone til lady had enough nerve to basically tell me, "well you should of made your payment" well jokes on you because it was PAID! I do not recommend this company! I'd rather pay $300 a month with good service and to know I'm covered! But $170 and bad service it's just down right wrong! Thank god this is my last month with this company!