Adam Warrington

Review of Pontiac Marriott at Centerpoin...

Totally failed to cater to the type of guests stay...

Totally failed to cater to the type of guests staying in the hotel. We were there for a hockey tournament and the hotel signed up to be one of the choices for all the hockey families. When we arrived we were told essentially nothing fun could happen in the hotel. Here are the things that were explicitly not allowed (they patrolled to ensure these rules were followed): - no outside food or beverages in ANY common area - no playing mini sticks in the building. (No playing at all really) - no hockey sticks allowed in the building (they kept trying to put players sticks in the coat check) - no gathering in the hallways They also made a horrible decision by putting the team all over the hotel instead of in one area so that any noise disturbed regular guests instead of just our team. If you sign up for having hockey teams stay in your hotel you should plan to be more accommodating than the "fun police" at this hotel were.

UPDATE: In response to the GM replying to my review: Your staff told us explicitly that all of those activities were NOT allowed and there was even an email sent outlining that a few days prior to us arriving (when it was far too late to change our reservation). If the "normal hockey activities" won't be allowed perhaps indicate that during the reservation process so that teams and families are making informed decisions.