At my last home I tried to get Vivint wifi, about ...

At my last home I tried to get Vivint wifi, about 3 years ago, and I was given the run around. Every time a rep was supposed to get ahold of me they didn t. Eventually I went with century link.

Now years later, in a new home, I m trying to get a home security system installed. I filled out the form online and a rep called me the next day. So far so good....the day before the install I received a text saying they couldn t make it and they rescheduled me for a different time. I already had taken time off work to make sure I would be home for the installer. Ok so now it was a few days later and another text comes through, the day before the appointment, and they cant make it. A rep calls me and tells me they would be out that weekend for sure but that Saturday came and went with no install. I gave them one more chance and scheduled it for tomorrow 6-5-2019. The representative on the phone guaranteed me they would be there and even gave me 2 months free for my troubles. Guess what I just got a text they cant make it, they called me after I didnt respond to the text and I canceled. 4 missed appointments over a month timeframe! And at 2 different homes/situations. I cant even trust this company to come out and install the system when they say they will I can only imagine the support existing customers receive. I will not recommend this company to anyone.