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Overall, an amazing experience. A few pieces of fe...

Overall, an amazing experience. A few pieces of feedback: too many nickel and dime fees. Ie: charging to go to the warm springs, (which at $17 per person was incredibly high) the $10 parking fee, the svc fee, etc. These small charges added up very quickly, which is a big issue considering the cost of the room was $220/night. Just set a flat rate and include everything. The bath tub was RIDICULOUSLY shallow. In luxury hotels, it's not unreasonable to want to enjoy a soak. The pedastal sink doesn't have much counter space for makeup, curling iron, etc., which wouldnt be a huge issue if there were a mirror in the bedroom. This was only an issue because I was there for a wedding, so makeup and hair were tough to orchestrate whilst sharing the bathroom/mirror with my boyfriend. Also there was not an exhaust fan in the bathroom, so the steam/blow dryer heat were a bit of an issue. I understand this is an older facility so these things are common, and again, overall I enjoyed my stay, these are just small improvements that could be made. In short, the bathrooms are pretty, but could be more functional. There could also be a mini fridge in the room for storing drinks. We ordered room svc, and the burger was overcooked, and the grilled cheese/soup was luke warm, so attention to detail on that front could be improved. However, the food at the wedding we attended was INCREDIBLE, the facility as a whole is gorgeous, and the staff is charming, friendly and helpful. They definitely know how to make you feel special. I'd recommend this resort but also caution that the cost will be much higher on the back end than you expect.

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