After purchasing the vehicle. the service is non-e...

After purchasing the vehicle. the service is non-existent. I purchased several protection plans, one of which ensured that I would be able to have dings repaired, but no one seems to have the answers as to how I can do this. I have called the dealer several times, just to be put on an endless loop of "let me transfer you" and when I get to the end, nobody can answer any of my questions, not even the managers. What is the point of me spending thousands of dollars for this if I can't even take advantage of it? How do you not know your own product that you sell? I feel as if I had been taken advantage of at the time of the purchase, and what I ended up with is a bunch of empty promises. I even went as far as to drive all the way from Manassas to Tysons to speak with them in person, and was still not able to get any answers. A dealership is supposed to take care of their customers, even after the sale is done. Honda of Tysons will give you a decent car buying experience; however, once they get your money, they could care less about you.