Shannon Evans

Review of Sportservices Chicago

I used to go to White Sox games all of the time. I...

I used to go to White Sox games all of the time. I moved out of state and finally was able to attend a game after 10 years. Unfortunately, I probably wont be back. First of all, there was a giveaway. We got to the stadium almost THREE hours before game time and all of the jerseys were already gone! What really annoyed me was the jerseys off to the side that the employees were stashing for themselves. How do I know it was for them? I asked. When they told me they are out, I pointed to a pile of about 15 jerseys and asked "what about those?" The person scanning my ticket said "Oh, those are our jerseys", referring to the couple of people working at that gate. I understand only so many are available and that we are not guaranteed a giveaway, but having employees who stash a ton of jerseys for themselves is not right. The other part of our visit that was very disappointing was the food options. We sat in the upper deck and I would say about 75% off the vendors up there were closed. This caused super long lines at the ones that were open. Needless to say, we did not spend any extra money there due to those long lines. I would love to give this place another chance since I am a life long Sox fan, but that won't be anytime soon. Hopefully they will improve on their customer service.