The Dragonlady Review of Palm Bay Chevrolet
This is a WARNING for all ladies and seniors looki...
This is a WARNING for all ladies and seniors looking for car repairs, service, or a new vehicle. I used to come to this dealership when it was owned by Rosner and Rathmon, however the service went downhill terribly since the new ownership. Warranty Forever is enticing however it is not worth it to be treated so bad
I went there to get the driver seat repaired. The electronic mechanism no longer works and the seat will no longer go forward. I emphasized this to Trevor when I brought in the car and told him to not allow the mechanics to push it back any further. After I paid the bill, I went to my car my car seat was all the way back . I could not reach the pedals in order to drive. I am still very angry at this, did the mechanic think this was funny? Because I am not laughing. This car is not safe to drive.
Then I was told that the part was discontinued and they couldn't do anything for me and will have to call junkyards. Ok fine. But how long do I have to wait? I have been waiting for these people to call me back for over 6 weeks now.
I decided to go and look at a new vehicle and test drive a vehicle or two. When I arrived the vehicle that I wanted to test drive was not available and so I was shown a brand new vehicle that was way out of my price range. When I told the sales person what my out the door price was I received an eye roll and he would get back with me as well. Again, I have not heard back from this person either.
The worst of this whole experience was while I was test driving the vehicle, my mother decided to go talk to the service manager about the seat and this person told my mother that it would cost her an extra $300 to look at the seat to determine what is wrong! What? I already paid for the diagnostic. I am beyond angry that this person was trying to cheat my mother out of more money to find out what we already knew was wrong with our car.
In order to safely drive my car I have to add a pillow and a bungee chord. This is so embarrassing. Oh . I found the part online and am taking my vehicle to a mechanic to fix the seat.
Ladies, if you need a vehicle or service on your vehicle. You may want to highly consider bringing a gentleman with you if y ou go to this dealership, or you may be taken advantage of
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