Sophia Paul

Review of Abe & Louie's

Abe & Louie's is in the business of selling experi...

Abe & Louie's is in the business of selling experience not a service. From the moment you enter the restaurant to the minute you come out you have the impression that everything was tailored to make you feel special. The reviews do not do justice to this place and the amazing employees who work there. They go above and beyond to respond to all your demands. I do not remember the name of my server but he was the most polite and amazing person I have met. I came in expecting a certain type of service based on the reviews and I was happily surprised by the quality of the perceived service. All aspects of the service quality dimensions are met: responsiveness (waited less than 25 minutes total for our meals including our steak to be served) - Tangibles ( the place is spotless including the bathrooms and being constantly sanitized)- almost stole the one on our table, smelled divine - Empathy (Our server engaged in conversations with us, helped with the menu, made suggestions on how/what to choose and pairing, made pleasant jokes and made us feel comfortable). It was a beautiful and pleasant night while enjoying good foods. We had the bone-in aged prime ribeye, mashed potatoes, grilled asparagus, creamed spinash, Prosecco, tea and water. Too full for dessert. If you are looking for a nice ambiance and a great place to eat, it's definitely the right location to go.