Visited 16 - 19 September 2019 with my family.

Visited 16 - 19 September 2019 with my family.

Rating encompasses as follows:

Customer Service
From Kyshirra at the front desk to Victoria and Greg for housekeeping and Elmar in the kitchen, we were pleased in every aspect in how they bent over backwards to ensure we felt as if we were #1 customers!

Facilities
Clean and maintained. Nothing was amiss, the carpets looked and felt clean, the beds were in really good shape. The children loved the Den Room!
The Water Park was fun! I'm more of a fire and dry kind of guy, but the water element was very exciting for the younglings and even for a kid at heart!

Experience
There was not an issue I had. The restaurants served surprisingly good food (especially for its price in a hotel) and the general shops were reasonable priced! The other extra events are fantastic!

Surely, a great mini vacation!