Erika Emody

Review of GilChrist Group

I went in to return my cell phone to Verizon. I ha...

I went in to return my cell phone to Verizon. I had a very small box, the pre-printed label, my phone was already wrapped in bubble wrap, and literally all I needed was to tape up the box. They want to charge me two dollars for it, two dollars to tape a box a very very small box. When I offered to tape the box myself with their tape gun, they said and I quote, We don t do that for free. If you need tape, you can buy some that s on the wall.
Many years ago I used to do shipping for the company I worked for. This store just potentially lost hundreds of dollars of future service for not giving me five cents worth of tape. Wow.
For the record, the folks at the Eastgate UPS are always very sweet when I go in. They will have my business going forward