CiDYYJ Review of Sheraton Gateway Hotel Toronto
Fine busy hotel attached by elevated walkways to Y...
Fine busy hotel attached by elevated walkways to YYZ Terminal 3 (West Jet, international carriers, Sunwing, Air Transat, NOT Air Canada) and Link inter-terminal rail link to Terminal 1 and the UP Express train to downtown Toronto.
New in 1991 when terminal three opened, the hotel has some older room appointments but is soundproofed, has some rooms that face the terminal/airfield, and has very busy, high traffic lobby bar. The lobby and reception is one the second floor with conference and meeting rooms on level one. Access to T3 entrance #24 is a short walk across the road on level one.
The room is large, the bed extremely comfortable with fine pillows and comforter: I had a wonderful restorative sleep. The bathroom is spacious but the water pressure is very low. The towels are fluffy and a bathrobe was provided (but no slippers which would have been helpful for visits to the pool). There is an in-room coffee maker but no fridge (you can request one, though).
There is a indoor pool (max 4 ft 6in deep), hot tub, and fitness room on the second level as well. (The pool as a lift and handicapped accessible shower.) Theses facilities are open 24-hours which is great! Towels are provided in the change rooms. Both times I went I was the only one there - like having my own indoor pool :)
Plane spotting is fun and easy with runway view rooms (free upgrade possible if Bonvoy or Marriott member).
The room corridors are kinda dark. The hotel is clean, well maintained, busy, convenient to both terminals and the staff were professional, responsive and helpful. There's a gift shops that sells essentials, postage stamps, and wide selection of snacks.
Rates are high but worth it for convenience if you have a long layover. The Up Express can get you to downtown in 25 minutes. One-way fare is $12.75; for a Long Stayover Ticket it's $12.75 for a time-limited roundtrip ticket.
The room service menu is expensive: $47 for steak sandwich. There are less expensive options across the road in terminal three.
The bath room amenities were OK, nothing special. There's an in-room safe, iron and ironing board, and plenty of electrical outlets to charge all your electronics.
The catering was excellent and there were a variety of meetings available to accommodate our group of 20. The food really was great.
Yeah, it was a nice stay. I recommend the Sheraton Gateway for a short stay or long layover - definitely! I would have rated it higher except there's no outdoor green space but given its location and purpose that is understandable. Terminal 3 is a short walk to get some air.
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